❓ Frequently Asked Questions • Updated 2026

365pkr
Frequently Asked Questions

Everything Pakistani players want to know about 365pkr — from opening an account and depositing via JazzCash to cricket betting markets, bonus wagering requirements, and how to set up responsible gaming controls. Find your answer below or reach the 365pkr support team 24/7 via live chat.

25 Q&A Pairs 5 Topic Categories PKR Currency 24/7 Live Chat Support 21+ Age Policy

Why Players Choose 365pkr

Quick answers to the questions that matter most before you sign up

PKR Deposits & Withdrawals

365pkr operates entirely in Pakistani Rupees. Deposit via JazzCash, EasyPaisa, Raast, HBL, UBL, or Meezan Bank. Minimum deposit is just Rs 100 and 365pkr charges zero fees on any transaction — in or out.

Cricket Betting & PSL Markets

PSL matches, Pakistan internationals, T20 World Cup — 365pkr covers them all with pre-match and live in-play markets. Bet on match winner, top scorer, overs totals, and dozens of other cricket markets in PKR.

Internationally Licenced Platform

365pkr operates under an internationally recognised gaming licence. This means certified fair-play RNG, segregated player funds, mandatory KYC and AML procedures, and a regulated responsible gaming programme.

Mobile-Ready — No App Required

Play the full 365pkr library on any Android or iOS device without downloading an app. The site is fully responsive in Chrome and Safari — slots, live dealer, cricket betting, cashier, and support all work flawlessly on mobile.

Welcome Bonus & Ongoing Promotions

New 365pkr players receive a welcome bonus on their first deposit. Existing players benefit from reload bonuses, free spins on new slot releases, and seasonal promotions. All bonus terms are published openly — no hidden conditions.

24/7 Live Chat Support

The 365pkr support team is available around the clock via live chat inside your account. Average response time is under two minutes. For non-urgent matters, email support is also available at [email protected].

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Account & Registration Deposits & Withdrawals Games & Gameplay Bonuses & Promotions Safety & Responsible Gaming
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Account & Registration

Creating a 365pkr account takes under two minutes. Visit 365pkr.site and click Register. Enter your full name, Pakistani mobile number, email address, and date of birth. Confirm that you are aged 21 or above, agree to the Terms and Conditions, and submit. You will receive a verification code on your mobile number to activate the account. Once activated, you can deposit and start playing immediately.

The minimum age to register and play on 365pkr is 21 years. This is a strict requirement enforced through mandatory identity verification (KYC). 365pkr will request a copy of your CNIC or passport to confirm your age before processing your first withdrawal. Any account found to belong to a person under 21 is closed immediately, with deposits returned to source.

365pkr requires a government-issued identity document for KYC verification — your Pakistani CNIC is the preferred document as it confirms both identity and date of birth in one. If your CNIC is not available, a valid Pakistani or international passport is accepted. In some cases, 365pkr may also request a proof of address document and a screenshot or photo of the payment method registered on your account.

No. Each individual is permitted to hold only one 365pkr account. Creating duplicate accounts — using different email addresses, mobile numbers, or devices — is a breach of the Terms and Conditions and results in the permanent closure of all associated accounts, including forfeiture of any balances held within them. If you have accidentally created a second account, contact support immediately to have it merged or closed.

If you cannot log in to 365pkr, first use the Forgot Password option on the login page to reset your password via your registered mobile number or email. If the issue persists — for example, if your account has been temporarily restricted — contact the 365pkr support team via live chat, which is available 24/7 even without being logged in. Our team typically resolves login issues within a few minutes.

To permanently close your 365pkr account, contact the support team via live chat and request account closure. Before closing, any withdrawable PKR balance will be processed to your registered payment method, subject to standard KYC checks. If you are closing your account due to a gambling concern, we strongly encourage you to consider self-exclusion first, which protects you from re-registration during a vulnerable period.

Deposits & Withdrawals

The minimum deposit on 365pkr is Rs 100 (Pakistani Rupees one hundred). This applies across all supported payment methods including JazzCash, EasyPaisa, Raast, and 1LINK. Bank transfer deposits via HBL, UBL, and Meezan Bank may have a higher practical minimum depending on the bank's own transaction rules. All balances are maintained in PKR with no currency conversion fees applied by 365pkr.

To deposit via JazzCash on 365pkr, log in to your account, navigate to the Cashier or Deposit section, and select JazzCash as your payment method. Enter the amount you wish to deposit (minimum Rs 100), confirm, and you will be directed to the JazzCash payment flow where you authorise the transaction using your JazzCash mobile wallet PIN. Successful JazzCash deposits are credited to your 365pkr balance instantly upon confirmation.

JazzCash withdrawals on 365pkr are processed within five minutes of request submission, provided your KYC verification is complete and there are no pending bonus wagering requirements on your balance. If your withdrawal is pending longer than 30 minutes, contact the 365pkr support team via live chat with your transaction reference number and we will investigate immediately.

Yes, EasyPaisa is a fully supported withdrawal method on 365pkr. The process mirrors JazzCash withdrawals — go to the Cashier section, select Withdrawal, choose EasyPaisa, enter your registered EasyPaisa wallet number and the PKR amount, and confirm. EasyPaisa withdrawals are typically processed within five minutes. The withdrawal must be sent to an EasyPaisa account registered in your own name, matching your 365pkr KYC documents.

The minimum withdrawal on 365pkr is Rs 500 (Pakistani Rupees five hundred) for JazzCash and EasyPaisa withdrawals. Bank transfer withdrawals to HBL, UBL, or Meezan Bank may have a higher minimum depending on the method. 365pkr charges zero fees on all withdrawals — the full amount you request is what arrives in your account. Any fees thereafter are solely those of your receiving bank or mobile wallet provider.

Bank transfer withdrawals to Pakistani accounts — including HBL, UBL, Meezan Bank, and Raast-enabled accounts — are processed by 365pkr within the same business day during standard banking hours, provided KYC is complete. Raast transfers via 1LINK can settle significantly faster than traditional IBFT. If your bank transfer has not appeared within one business day, contact 365pkr support with your transaction reference.

365pkr itself charges zero fees on deposits or withdrawals. The full PKR amount you deposit is credited to your account, and the full amount you request for withdrawal is transmitted to your payment method without any deduction by 365pkr. Any charges you see after a transaction are levied by your bank, JazzCash, or EasyPaisa — not by 365pkr. We have no control over fees applied by third-party payment providers.

Games & Gameplay

365pkr offers a curated library of over 1,000 slot titles from leading international providers. The range includes classic three-reel slots, five-reel video slots, megaways mechanics, cascading reels, and progressive jackpot titles. Popular categories include high-volatility slots for high-stakes players and low-variance options suited to casual entertainment. All slot games on 365pkr use certified Random Number Generators (RNG) that are independently audited for fairness.

Yes. 365pkr offers comprehensive cricket betting markets including PSL (Pakistan Super League) matches, international Test cricket, ODIs, and T20 tournaments featuring Pakistan. Available markets include match winner, top batsman, total runs, over-by-over spreads, and live in-play betting during matches. All cricket bets are placed and settled in PKR. Markets open as soon as official fixtures are confirmed and close at the scheduled start of each match.

All casino games on 365pkr are powered by certified RNG (Random Number Generator) software that has been independently tested by accredited third-party testing laboratories. Live dealer games use physical equipment — real cards, wheels, and dice — operated by professional dealers on camera in real time. 365pkr operates under an internationally recognised gaming licence that mandates regular RNG audits and game fairness certifications as a condition of ongoing operation.

Yes. The 365pkr Platform is fully optimised for mobile browsers on both Android and iOS devices — no app download is required. Simply open 365pkr.site in your phone's browser (Chrome, Safari, or any modern browser) and the site adapts automatically to your screen size. The full game library, cashier functions, live chat support, and responsible gaming tools are all accessible on mobile without any reduction in functionality.

RTP (Return to Player) varies by individual game title on 365pkr, as it is a property of the game software supplied by each game studio — not something set by 365pkr. Most slot games in the 365pkr library carry RTPs between 94% and 97%. The RTP for each game is displayed in the game's information or paytable section. A higher RTP means a lower house edge over long play — though results in any individual session are determined by the certified RNG.

Bonuses & Promotions

365pkr offers a welcome bonus to all newly registered players on their first deposit. The specific bonus percentage, maximum bonus amount in PKR, and any free spins included are displayed on the Promotions page and updated regularly. By claiming the welcome bonus, you agree to the associated wagering requirements (typically 35x the bonus amount). All bonus terms are published clearly before acceptance — 365pkr does not hide conditions in small print.

A wagering requirement is the number of times you must wager (bet) the bonus amount before any winnings from that bonus become withdrawable as real PKR. For example, a Rs 1,000 bonus with a 35x wagering requirement means you need to place a total of Rs 35,000 in bets using the bonus before withdrawal is unlocked. Your wagering progress is tracked in real time in your account and resets if a time limit on the bonus expires.

Yes, all 365pkr bonuses have an expiry period that begins from the date the bonus is credited to your account. The specific expiry duration is stated in each bonus's terms — typically 7 to 30 days depending on the promotion. If the wagering requirement is not completed before the bonus expires, the bonus balance and any associated winnings are removed from your account. Check the Promotions page for the specific expiry terms of each active offer.

No. Bonus funds on 365pkr are credited as Bonus Balance — distinct from your real-money PKR balance — and cannot be withdrawn directly. Bonus Balance must be wagered in accordance with the applicable wagering requirement before any portion converts to withdrawable real money. Once the wagering requirement is fully met, the converted amount moves to your main PKR balance and is available for withdrawal via JazzCash, EasyPaisa, or bank transfer.

Safety & Responsible Gaming

365pkr operates under an internationally recognised gaming licence issued by a reputable regulatory authority. This licence requires 365pkr to maintain certified fair-play standards, segregated player funds, KYC and AML compliance, and a responsible gaming programme. Players in Pakistan access the Platform under this international licensing framework. Players are responsible for understanding the laws applicable in their own jurisdiction before registering.

Log in to your 365pkr account and navigate to Account Settings, then select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits and loss limits expressed in PKR. Limit reductions take effect immediately. Limit increases are subject to a 24-hour cooling-off period before activation. These tools are self-service — no approval required — and are designed to help you stay in control of your spending.

Self-exclusion on 365pkr allows you to suspend your account for a minimum of six months up to permanent closure. It takes effect immediately upon request — your account is locked, all marketing communications stop, and you cannot re-register for the duration of the exclusion. To self-exclude, go to Account Settings and select the Responsible Gaming tab, or contact the 365pkr live chat team who will apply it within minutes. Self-exclusion cannot be reversed before the chosen end date.

🏆 Still Have Questions? We Are Here.

Chat with the 365pkr Support Team

If your question is not covered in this FAQ, the 365pkr support team is available 24 hours a day, 7 days a week via live chat inside your account. Response times are typically under two minutes. For players in Karachi, Lahore, Islamabad, Faisalabad, or anywhere across Pakistan — we are always open. No bots, no scripted responses — real support for real questions.

Contact 365pkr Support
Live Chat — Fastest
Available 24/7 inside your account dashboard. Average response: under 2 minutes.
Email — Non-Urgent
[email protected] — replies within 2 business days.
Open Live Chat Responsible Gaming

21+ only • Gamble responsibly • International gaming licence • PKR currency

21+ Age Restriction — 365pkr is strictly for adult players aged 21 and above. Underage gambling is prohibited. Visit our Responsible Gaming page for self-exclusion and player protection tools.